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Category: business

business, software, user experience Posted onSeptember 27, 2013September 10, 2021

Why it takes as long as it takes

Today at work I had one of those lengthy, impassioned discussions with the senior leadership of my company – the sort of discussion that makes […] Read More

Blog, business, user experience Posted onOctober 26, 2011September 10, 2021

On Interviews and Evangelizing User Experience

I received a rejection email the other day from a man who had interviewed me for a job. I haven’t been rejected many times in […] Read More

business, culture, entertainment Posted onAugust 24, 2011September 10, 2021

Rdio, Spotify and the Paradox of Choice

Spotify has arrived in the US! Twitter was all abuzz when the announcement came, and lots of my friends jumped on board as soon as […] Read More

business, culture, media Posted onMarch 24, 2011September 10, 2021

Bad News? The Future of NPR and the New York Times

There have been a couple of interesting developments in news media in recent weeks. The first development is the mostly symbolic vote by the House […] Read More

business, design, user experience Posted onMarch 15, 2011September 10, 2021

Game Changers: Dyson

James Dyson was not happy with his vacuum cleaner. It wasn’t powerful enough, and he determined that the problem was the bag. The bag’s purpose […] Read More

activism, business, technology Posted onMarch 9, 2011September 10, 2021

How One Security Expert Kicked The Hornet’s Nest that is Anonymous

As promised. The second article I alluded to in my last post is really a series of articles ars technica ran last month. It’s an […] Read More

business, design, mobile, user experience Posted onMarch 9, 2011September 10, 2021

Game Changers: Apple

This is intended to be the first of seven (possibly more) posts on game-changing business ideas. It’s often difficult to recognize when something changes the […] Read More

business, culture, government, politics, the economy Posted onFebruary 26, 2011September 10, 2021

Gawande on Healthcare’s Super-Utilizers

In my last post I attempted to list the things I found especially resonant last year in media, entertainment, art and journalism. I say “attempted” […] Read More

business, culture, technology Posted onMay 16, 2010September 10, 2021

Have You Ever Killed a Person With Your Car?

The ongoing BP / Deepwater Horizon oil disaster is a sickening object lesson in the evils of oil. Of course it’s just the latest in […] Read More

business, government, politics, the economy Posted onMay 2, 2010September 10, 2021

Three Financial Industry Reforms We Should Demand

The House recently passed a major financial reform bill, and the Senate will vote on it as soon as there’s enough Republican support to push […] Read More

business Posted onJanuary 7, 2010September 10, 2021

Useragent’s Rules for Meetings

Meetings without a specific agenda are evil. A vague agenda isn’t good enough. It’s a waste of everyone’s time. Know exactly what you want to […] Read More

business, software, user experience Posted onDecember 13, 2009September 10, 2021

Essentials of My Digital Life

A while back I wrote a post called my favorite web services, and I thought I would revisit it in the spirit of end-of-the-year (or […] Read More

business, design, mobile, user experience Posted onDecember 8, 2009September 10, 2021

Visualizing Various Mobile Screen Sizes

One of the things that stood out for me amongst all the hype around the Motorola Droid before the device hit the market was the […] Read More

business, software Posted onSeptember 4, 2009September 10, 2021

Snow Leopard Price Comes with an Asterisk

I updated one of my two Macbook Pros to Snow Leopard yesterday, and although the official price tag for the new OS is only $29, […] Read More

business, mobile, software Posted onAugust 11, 2009September 10, 2021

Why Android Will Win the Mobile App Wars

What if the company that made your computer forced you to use only their web browser and email application? (Remember, Microsoft was prosecuted for less […] Read More

business, culture, elimination dance, government, politics Posted onJuly 12, 2009September 10, 2021

Elimination Dance: Small-Government Fanatics

It’s been a while since I posted here, and I’m introducing a new category: Elimination Dance. Instructions: An elimination dance begins with a crowded dance […] Read More

business Posted onJune 28, 2009September 10, 2021

How to Hire an Interactive Agency

I’ve spent much of my career working at well-regarded agencies – large and small, and I’ve worked with my share of brilliant people at each […] Read More

activism, business, culture, the economy Posted onApril 19, 2009September 10, 2021

Green shopping, the Costco way

I have a somewhat irrational affection for Costco. The selection is good, the prices are low. They have a generous return policy (my friend just […] Read More

business Posted onJanuary 25, 2009September 10, 2021

The Web is a tough place to do business

The economy is in rough shape these days. Nobody’s job seems secure, and no industry is safe, but the Web is an especially hard place […] Read More

business, culture, user experience Posted onJanuary 3, 2009September 10, 2021

Sign o’ the times

I received my weekly BayCHI job bank email today, which has always contained at least twenty or thirty postings.  Today, however, it was so thin […] Read More

business, writing Posted onJanuary 1, 2009September 10, 2021

IE vs. CSS

I’ve been doing battle with the CSS on this blog recently, and I’d gotten it to an acceptable (if not optimal) place in Safari and […] Read More

business, culture, social media Posted onJuly 20, 2008September 10, 2021

If you build it, they won’t come

The Business Technology blog over at WSJ reports on a recent study of more than 100 corporate social networks. Ed Moran, a Deloitte consultant, found […] Read More

business, culture, miscellany Posted onJuly 17, 2008September 10, 2021

Yes People and No People

I’ve been stretched too thinly across a few big projects and trying for nearly three months to find a couple of qualified people to help […] Read More

business, culture Posted onMay 26, 2008September 10, 2021

Resumes are obsolete

I was doing a little housekeeping the other day, and I found a packet of cream-colored, cotton fiber resume paper that I must have bought […] Read More

business, miscellany Posted onMay 10, 2008September 10, 2021

Here’s to the high price of gas…

…and not just because my recent investment in oil futures depends on the price continuing to rise. The sudden upsurge in the price of gas […] Read More

business, social media Posted onMay 5, 2008September 10, 2021

Give it up

Back in my agency life, clients were always asking us to create “viral” campaigns that would get the attention of the digital youth. Our inside […] Read More

business, culture, design Posted onApril 30, 2008September 10, 2021

Stupid product of the week: American (big brand) beer

Have you ever noticed the way American beer commercials emphasize packaging gimmicks? The wide-mouth can. The label that turns blue when it’s cold. The easy-pour […] Read More

business, miscellany Posted onApril 11, 2008September 10, 2021

An Inconvenient Fee

I was reminiscing with my colleagues yesterday about the dawn of the ATM machine. We were remembering how, when banks first started to install them, […] Read More

business Posted onApril 11, 2008September 10, 2021

Getting There Without Directions

I can barely remember now, but before the age of MapQuest (and, subsequently, Google Maps), if I needed to go somewhere I’d never been to […] Read More

business, social media Posted onMarch 27, 2008September 10, 2021

Measuring the Value of Good Will

In this week’s installment of his ‘Circuits’ column, David Pogue asks, “Are you taking advantage of Web 2.0?” By ‘you’ he means your company, and […] Read More

business, culture, miscellany Posted onMarch 20, 2008September 10, 2021

Stupid product of the week: Lexus 600h

‘h’ is for hypocrisy. If the premier selling point of a hybrid vehicle is fuel economy, then you have to wonder why Lexus won’t reveal […] Read More

business, miscellany Posted onMarch 19, 2008September 10, 2021

The Job – Career Gap

A couple of times in my career as a User Experience professional, I’ve worked for bosses whom I considered to be ridiculously (some even dangerously) […] Read More

business Posted onMarch 12, 2008September 10, 2021

Watching Out For “What If…” In Product Development

The guys at 37 Signals have a list of what they call “red flag” words that often come up in business communications and can get […] Read More

business Posted onMarch 4, 2008September 10, 2021

Does “Process” Work in Software Development? – Part 2

In my post yesterday, I questioned the value of “process” in web and software development and discussed my successes and failures both with and without […] Read More

business Posted onMarch 3, 2008September 10, 2021

Does “Process” Work in Software Development?

UPDATE: There’s a Part 2 now. When I started in the web development business about a decade ago, I worked at a small agency with […] Read More

business, culture Posted onFebruary 27, 2008September 10, 2021

Starbucks 2.0

Starbucks To Begin Sinister ‘Phase Two’ Of Operation read the headline from The Onion. That was 2001, and Starbucks was heading for world domination. Seven […] Read More

business Posted onFebruary 21, 2008September 10, 2021

My Favorite Marketing Blogs

I read a lot of blogs, which I organize into a number of categories. One of those categories is marketing, which is a fruitful domain […] Read More

business, miscellany, user experience Posted onFebruary 20, 2008September 10, 2021

Amazon Wants to be My Wingman

Today I ordered a book called Information Dashboard Design from Amazon.com – my latest in a series of work-related purchases. Of course, whenever you buy […] Read More

business, culture, technology Posted onFebruary 13, 2008September 10, 2021

Dubai to blow another wad

The fantasy known as Dubai, home of the world’s only 7-star hotel, is planning to burn another billion or so on what will be the […] Read More

business, social media Posted onFebruary 8, 2008September 10, 2021

The Currency of Influence

The February issue of FastCompany magazine includes an article provocatively-titled, Is the Tipping Point Toast? about the work Duncan Watts has done researching influence. The […] Read More

business, miscellany Posted onJanuary 30, 2008September 10, 2021

Stupid product of the week: OJ Insanity

From the image above, you know I’m not talking about the notorious former football great. In case you’re counting, yes, that’s twelve varieties of Tropicana […] Read More

business, culture, miscellany Posted onJanuary 17, 2008September 10, 2021

The war of dependence

President Bush is touring the Middle East right now, and he has made sure to bluster about Iran’s fictional nuclear ambitions at every stop, but […] Read More

business, entertainment Posted onJanuary 14, 2008September 10, 2021

Thoughts on the Hollywood Writers’ Strike

Some kind of silly excuse for a Golden Globe Awards ceremony took place last night, with no speeches, performances or jokes – just winners announced […] Read More

business, miscellany Posted onJanuary 13, 2008September 10, 2021

Stupid product of the week: PUR Flavored Water Filter

Is it really too much trouble to add flavor to your water after you pour it? I was busy washing dishes while my girlfriend was […] Read More

business, entertainment, miscellany Posted onJanuary 9, 2008September 10, 2021

Chad is a douchebag

Am I the only one who wants to punch my TV whenever I see Chad on those Alltel commercials? He reminds me of the pretty […] Read More

business Posted onJanuary 7, 2008September 10, 2021

How to tell if Google is going to kill (or acquire) your business

I recently got Google Analytics wired up on this blog, and it’s a pretty nifty application. It’s perfect for a small-fry like me, but as […] Read More

business, social media Posted onJuly 19, 2007September 10, 2021

On Measuring Influence

Yesterday’s word of the day, apparently, was “influence.” At least that’s what was on the mind of a few big bloggers. Steve Rubel started the […] Read More

business, social media Posted onOctober 31, 2006September 10, 2021

The trouble with CGM

The notion that consumer-generated content lacks authority is not a new one of course. Wikipedia has been in the middle of this storm for a […] Read More

business, miscellany Posted onSeptember 26, 2006September 10, 2021

jetta goes meta

Well, it’s not the Jetta. It’s two women in a Passat blindsided by an SUV as they discuss Volkswagen’s controversial Jetta commercials that depict… well… […] Read More

business, entertainment Posted onSeptember 25, 2006September 10, 2021

nbc goes meta

YouTube got a lot of flack for making a recent deal with NBC, so perhaps it was not NBC’s prerogative to lampoon it. Still, you […] Read More

business Posted onAugust 31, 2006September 10, 2021

open source marketing

You know you’ve created something good when your fans create a crop circle to honor your product. Yesterday, I read a nice piece from Business […] Read More

business Posted onAugust 15, 2005September 10, 2021

perfect location

I had brunch at The Ramp this morning with my friend Bee. The Ramp has been my default Sunday post-laundromat stop for the past couple […] Read More

business, user experience Posted onMay 29, 2005September 9, 2021

marketing ux

Driving into the city on I-80 today, I saw a billboard for BAJobs.com touting the website’s “better interface”. I think it’s the first time I’ve […] Read More

business, culture Posted onNovember 15, 2004September 9, 2021

McDelivery for the extreme couch potato

I haven’t watched a lot of tv in Singapore, but the other night I saw the end of an episode of Singapore Idol, and it […] Read More

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  • On Interviews and Evangelizing User Experience
  • The Internet Bubble
  • Rdio, Spotify and the Paradox of Choice
  • Bad News? The Future of NPR and the New York Times

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