My last post, “How to win at Yelp: a guide for businesses” was inspired by the recent controversies surrounding Yelp, and the gist of the […] Read More
Tag: CGM
Last week, the East Bay Express published a lengthy story accusing Yelp of extortion. Among other things, the article charges Yelp of offering to take […] Read More
The notion that consumer-generated content lacks authority is not a new one of course. Wikipedia has been in the middle of this storm for a […] Read More